Dominic "Doc" Ligot is an entrepreneur, software developer, trainer, and data consultant. His passions include financial inclusion and social change through big data, digital, and advanced analytics. He is a frequent speaker on disruptive innovation, organizational change, and obtaining business value from data. He is the founder and managing consultant of CirroLytix - an analytics software development company catering to small and medium enterprises. Doc also co-founded fintech startup Uploan.ph which provides a digital peer-to-peer platform to provide salary loans to underbanked employees of BPOs and Small Businesses. He is also one of the champions behind Augment BPO - a program that aims to help the BPO industry transform contact centers in order to adapt and counter the emergence of AI-driven Chatbots. Doc is the lead lecturer for the Digital Marketing Analytics course for the Certified Digital Marketer program and the Accredited Financial Analyst program of AAFM. His previous experience includes senior executive roles in global banking institutions HSBC and ANZ, as well as Industry Consultant and Asia Pacific Partner for Advanced Analytics for data warehousing firm Teradata.